FAQ

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How to migrate from Local to Proxied AD User

1.    Login using the Tenant Admin
2.    Go to User Manager


3.    Go into the ‘Tile’ view. Migration is not available in list view


4.    Locate the user you want to migrate
5.    Click on the menu and go in “Manage User” > “Convert to proxied AD user”


6.    Select the Server Agent that is installed on a domain-joined server & select the user that should be migrated to


7.    Click Continue


8.    User is successfully migrated if the account says “Proxied AD User”


9.    Logon using the AD credentials + make sure all files are still there.